What Sets Us Apart / FAQ

Our Reputation and Our Record

  • We are a 3rd generation, family-owned company; and we carry that into each home and business we serve.  
  • We use only the best products and new, state-of-the-art equipment.
  • We treat every house and business we go into as if it were our own. 
  • With 50+ years in the cleaning business, we have seen it all. We are here to help our clients, not judge them. 
  • Our pricing is straightforward and honest. It’s very common to see bait and switch deals in the carpet cleaning industry, ie: charging extra for certain spots, charging for where we don’t clean. 
  • We are an honest company, and our record shows that. 

Frequently Asked Questions

How often should I have my carpets professionally cleaned?
It is recommended to have your carpets professionally cleaned at least once a year. However, if you have pets, children, allergies, or heavy foot traffic, you may need to clean them more often.
If I have allergies, why is it important for me to clean my carpets?
Carpets can easily trap allergens such as dust, pollen, pet dander, and mold spores. These allergens can cause respiratory problems and other allergic reactions, especially in individuals who are sensitive or allergic to them. Regular carpet cleaning can remove these allergens and improve indoor air quality, creating a healthier environment for those with allergies.
How often should I professionally clean my dryer vent?
It is recommended to professionally clean your dryer vent at least once a year or more frequently if you notice any signs of blockage or poor performance. Signs that your dryer vent may need cleaning include longer drying times, clothes that are hot to the touch after a cycle, a burning smell, or excessive lint buildup inside the dryer or around the vent area. Regularly cleaning your dryer vent can improve the efficiency of your dryer, reduce the risk of fire hazards, and extend the lifespan of your dryer.
Can I clean my carpets myself?
Yes, you can clean your carpets yourself using a carpet cleaning machine or renting one from a store. However, professional carpet cleaners have specialized equipment, comprehensive knowledge, and specific cleaning solutions that can remove deeper stains and dirt.
How long does it take for carpets to dry after cleaning?
The drying time for carpets after cleaning depends on several factors, such as the humidity, temperature, and airflow in the room. Typically with hot water extraction, carpets can take anywhere from 12 to 24 hours to dry completely.
Does carpet cleaning remove pet odors?
Yes, professional carpet cleaning can remove pet odors by using specialized cleaning solutions and equipment. It is important to address pet odors as soon as possible to prevent them from setting into the carpet fibers. Identifying the source is the most important step in odor control.
Can carpet cleaning damage my carpets?
If done incorrectly, carpet cleaning can damage carpets. Such as over-wetting the carpet, causing mold to form. That’s why it’s important to hire a professional carpet cleaning service that uses safe and effective cleaning methods to avoid damaging the carpet fibers.